Roles and permissions

Each team member has one of three roles. Nav items and actions hide or block what a role cannot do.

Owner only

• Settings → Team — invite and remove members, change roles
• Settings → Custom domain

Owner and manager

• Venue setup, pricing rules, branding
• Settings → Communications and Templates
• Account → Payments & billing (Stripe Connect)
• Invoice void, cash payments, and refunds
• Reschedule bookings, generate fixtures
• Settings → Audit log
• Confirm a change the help assistant sets up (owners also choose which areas it may touch, under Settings → Sweepa Agent)

Audit log

Settings → Audit log (/admin/audit) is a read-only, newest-first record of significant actions across your account — comms sent, status changes, payments, refunds, and more. Each entry shows when it happened, the action, who did it (or System for automated jobs), the resource it touched, and a short detail snippet. It's available to owners and managers, 50 entries per page. Use it to answer "who changed this, and when?".

All roles (including staff)

• Dashboard, scheduler, bookings
• Clients, registrations, invoices (view + Take payment on list)
• Customer inquiries queue
• Programs and competitions catalog
• Sweepa Agent and guides — including walkthroughs in Teach me; a staff member gets a filled-in form to save themselves rather than a Confirm card
• Send client email and SMS

Change a role

Owners go to Settings → Team, find the member, and update their role.

Related

• What the assistant can change
• Getting started
• Invoices overview

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Or ask the helper

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• Show me — ask the helper to show you, and it lights the control on your own screen while you press it.
• Inviting somebody is about a person joining your venue — you send it.

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