Roles and permissions

Each team member has one of three roles. Nav items and actions hide or block what a role cannot do.

| Role | Typical use | |------|-------------| | Owner | Venue owner — full access including billing, team, and domain | | Manager | Venue manager — configuration, billing, and day-to-day ops | | Staff | Front desk / coaches — bookings, registrations, clients, invoices (view + take payment) |

Owner only

• Settings → Team — invite and remove members, change roles
• Settings → Custom domain

Owner and manager

• Venue setup, pricing rules, branding
• Settings → Communications and Templates
• Account → Payments & billing (Stripe Connect)
• Invoice void, cash payments, and refunds
• Reschedule bookings, generate fixtures
• Settings → Audit log

Audit log

Settings → Audit log (/admin/audit) is a read-only, newest-first record of significant actions across your account — comms sent, status changes, payments, refunds, and more. Each entry shows when it happened, the action, who did it (or System for automated jobs), the resource it touched, and a short detail snippet. It's available to owners and managers, 50 entries per page. Use it to answer "who changed this, and when?".

All roles (including staff)

• Dashboard, scheduler, bookings
• Clients, registrations, invoices (view + Take payment on list)
• Customer inquiries queue
• Programs and competitions catalog
• Help assistant and guides
• Send client email and SMS

Change a role

Owners go to Settings → Team, find the member, and update their role.

Related

• Getting started
• Invoices overview