Taking a card payment

Charge a customer's card for an open invoice without them using the portal pay link.

From the invoice list

1. Open Invoices.
2. Find a row with status Open or Overdue.
3. Click Take payment.

Sweepa creates a Stripe Connect direct charge on your connected account. When Stripe confirms payment, the invoice marks Paid and any linked registration can confirm automatically.

If a payment was already attempted, the button reads Retry charge instead.

The same row has Email invoice if you'd rather send a pay link than charge the card yourself.

Customer self-service

Customers can pay at My account → Invoices → Pay now, or via the pay link you email or share from the invoice detail page — see Sending an invoice email.

Requirements

• Stripe Connect must be set up and ready to accept payments
• Demo venues run in Stripe test mode — no real money moves

After payment

• Invoice status becomes Paid
• Payment appears in Payment history on the invoice detail page
• Linked pending registrations can flip to confirmed

Permissions

All operator roles (owner, manager, staff) can use Take payment on the list.

Related

• Invoices overview
• Sending an invoice email
• Stripe Connect setup

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Or ask the helper

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• Show me — ask the helper to show you, and it lights the control on your own screen while you press it.

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